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With 2011 Chevrolet Cruze, GM Begins Its Reboot Of Chevy Small Cars


2011 Chevrolet Cruze

For the third time in less than three decades, GM is renaming its mainstream small-car line. And while the Cruze might be assembled in the same place as its predecessor, the Cobalt—in Lordstown, Ohio—the new Cruze couldn't be more different than the Cobalt.

Most notably, it's a world car. But unlike Ford, which is designing its Focus from the start for the U.S., Europe, Asia, and other major markets, where it will debut at about the same time, the Cruze first bowed in Korea in 2008. Since then, it's been introduced in more than 60 countries and, GM emphasized frequently during a press preview this past week, the Cruze has seen hundreds of small improvements, and the version we get benefits from nearly all of them.

As we reported in our First Drive of the 2011 Chevrolet Cruze, this new small sedan is conservative in style, but sophisticated and serious in a way GM hasn't been before, feeling like a mini-Malibu in many respects. And, as GM had no hesitation in bringing Corollas and Civics out to sample alongside the Cruze, the automaker is confident that it created one of the best-in-class cars this time. It did.

But how do you get the word out when small-car shoppers—particularly those on the coasts—don't even think to look at their Chevy dealership? To vast swaths of the country, it's been largely dismissed as the maker of big trucks and SUVs, a few unremarkable rental cars, and the not-yet-here 2011 Chevrolet Volt.

Off-the-radar could be a market advantage?

After decades of small-car offerings that haven't exactly hit the mark in the market, and young buyers for whom Chevrolet isn't even on the radar, that might actually be an advantage.

GM's small-cars marketing director, Margaret Brooks, actually agreed with that point. "It's like we're starting over," Brooks said.

And there's more behind that statement. In addition to the Cruze and Volt, GM has a small-car strategy in place, to bring both a sporty, more substantial replacement for the Aveo subcompact on the way, as well as a basie, economical Chevrolet Spark hatchback.

How do you target this new generation? These are shoppers who grew up with Toyota and Honda, one GM official commented, and given strong product, they're much less likely to have preconceptions, and more likely to walk into the Chevy dealership than their parents.

Already conquesting with Equinox and Traverse

It appears to be true. Last week, GM revealed that so far this year nearly two-thirds of Chevrolet Equinox and Traverse buyers are new to the Chevy brand, and 44 and 45 percent, respectively for those models, traded in non-GM vehicles.

To some degree—as hard as it might sound to Baby Boomers—Honda and Toyota are what the parents always drove; Chevy is new and exciting. Sometimes not knowing a brand is better than knowing it too well.





 
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Comments (7)
  1. Anyone interested in a Chevy and does not know the brand can learn quickly. I can give them the truth about the below average quality or they can just check out the auto issue of Consumer Reports. If they buy one before learning, regret will soon follow when they have to return to the dealer for repairs countless times. I'm in that boat now. Warning-get excited about another brand.
     
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  2. To Jim - Right.. Consumer Reports is never wrong..I mean they have praised Toyotas for years..wait I seem to remember something about Toyota being in the press recently...hmm..can't seem to "RECALL" why. How about you?
     
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  3. I have two Chevrolets; A TrailBlazer and a Malibu. Both have been solid cars that haven't been back to the dealer for "countless" repairs. I know friends with imports who've had more problems yet still swear their cars are better. I guess they've drank enough of the import Kool-Aid so that they'll believe that.
     
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  4. I've supported the GM brand for years. Owned a Corvette, a couple Camaros, a couple El Caminos, Full size pickups, S-10 pickup, Astro Vans(2), and many other GM brand vehicles Olds, Buicks, Pontiacs, Cadillacs. I always thought it best to stay loyal to a USA manufacturer. After years of owning substandard quality vehicles, and seeing what some of my neighbors were "not" dealing with with their Hondas and Toyotas, I bought my first new Import in 1991-have had 2 others since alongside the Chevys. Chevys were always going back-imports rarely did. My new Honda (1 yr. old now) has not been back at all while the Chevy is at the dealer right now waiting for parts. Not the first time either. Why do you think GM lost so much market share over the years. They used to hold nearly 50%. Now maybe 20%. People have recognized the quality issues GM never fixed. And still have problems. You see the ratings on the new Caddy's? This is GM's top brand! Not good. Trust me-I want to buy a Chevy-but I want a good one-not a broken down, call a tow truck to get it to the dealer for a fix one.
     
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  5. I own a 2000 Chevy Blazer and in 10 years no major issues other than regular maintenance. I have a friend that has had nothing but problems out of his Toyta 4Runner. I also have a 2008 Pontiac G8 GT which to date has been the best car I've ever owned. There are plenty of just as or more reliable cars from GM and Ford than any of the imports. Anyone who only gets their information from one source is'nt getting the entire picture.
     
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  6. My parents used to buy GM in the 70s and 80s and everything fell apart. Bought Japanese ever since. I started that way, buying an Acura TL (blew transmission at 50,000 miles with a warning it would go again from the dealer), Toyota Camry V6 (engine sludge killed that car at 45,000 with regular maintenance), and now a 2003 Honda Accord which I replaced the transmission again at 30,000. Then I bought my first GM car, a 2006 Saab 9-3. After four years and almost 60,000 - no problems. I turned around and bought a 2010 Buick Enclave - best car I have ever owned. OnStar is great, no problems. Japan seems to have goteen cocky of years of good cars, as my incidents are not isoldated (my parents blew their Camry engine at 39,000). Check Consumer Reports - these problems wtih the Japanese all get black circles. No one is perfect, and GM seems to be improving - why I have gone back to them after 20 years of Japanese products with a lot of success. Oh yes I still own that Honda and continue to have electrical problems with it - but the extended warranty (over $15,000 in repairs for the $800 warranty) has covered all of them. So much for Japanese quality.
     
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  7. Bought new '08 Merc Sable, full size with 3.5 v-6 (power to spare), gets 28.2 mpg on I-state (30.1 in 50 mph work zone). Best brakes ever(4 wheel rotors)! No failures whatever. Only wish this and all cars had park brake handle on console, accessable by passenger, for safety.
     
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