Advertisement
Find a Car
Go!

Toyota Floor-Mat Recall: My Repair Letter

Follow Marty

Angular Front Exterior View - 2004 Toyota Prius 5dr HB (Natl)

Angular Front Exterior View - 2004 Toyota Prius 5dr HB (Natl)

Enlarge Photo

Toyota's unintended-acceleration drama hasn't totally subsided--now, other automakers being faulted for sticky accelerator pedals alongside it--but this week the Japanese automaker's attention will turn a bit to the big floor-mat recall it initiated last fall.

The floor-mat recall, separate from recalls for Toyota's own sticky throttle pedals, was issued last year after it was discovered that the mats in several Toyota and Lexus vehicle lines could get wedged under the accelerator pedal, leading to uncontrolled acceleration. Toyota urged owners of the affected vehicles (listed below) to attempt an interim fix involving zip-tie fasteners, or to remove the mats entirely from the front footwells, until a permanent fix could be sorted out.

Now, after a few months of designing a fix and preparing for the deluge of cars and SUVs to descend in dealer service lanes, that fix is ready--and the follow-up recall letters have been mailed. My 2004 Prius is among those on the floor-mat recall list, and my letter's posted here for you to see.

The recall letter, shown here, has a couple of interesting bullet points for Toyota owners:

  • To make it less likely that an unsecured or incompatible driver's floor mat can interfere with the accelerator pedal on your vehicle, any Toyota dealer will remedy your vehicle at NO CHARGE to you. The remedy will entail modifying the accelerator pedal.
  • If your vehicle is equipped with a set of optional genuine Toyota All Weather Floor Mats (AWFM), it will be inspected to determine if the AWFM set is of an older design. if it is, the older design AWFMs for the driver and the front seat passenger will be replaced with newly designed ones at NO CHARGE to you.
  • Before the vehicle is returned to you, Toyota will inspect the driver's carpet and will clean it if necessary at NO CHARGE to you.

Is my Toyota or Lexus on the recall list?

Toyota has sent letters to owners of these affected vehicles, notifying them of the availability of a pedal fix:

2007-2010 Toyota Camry
2005-2010 Toyota Avalon
2004-2009 Toyota Prius
2005-2010 Toyota Tacoma
2007-2010 Toyota Tundra
2007-2010 Lexus ES 350
2006-2010 Lexus IS 250 and Lexus IS 350

Conveniently, I have a service call set for Thursday anyway. I'll document the repair and the cleaning--which is the noteworthy point here, since thousands of Toyota and Lexus vehicles no doubt have filthy footwells as a result of six months without the use of floor mats.

Toyota Prius Recall letter

Toyota Prius Recall letter

Enlarge Photo
Advertisement
 
Follow Us

 

Have an opinion?

  • Posting indicates you have read this site's Privacy Policy and Terms of Use
  • Notify me when there are more comments
Comments (6)
  1. If they actually clean your carpets to the point where they look like new, you're ahead of the game. My Toyota dealer leaves dirty paper mats in the footwells half the time, they're under such pressure to crank it out.
     
    Post Reply
    Vote
    Bad stuff?

  2. For those in Northern climates, what about the extra season of road salt soaking through the carpets? They going to extend the corrosion warranty too?
     
    Post Reply
    Vote
    Bad stuff?

  3. well, give them credit for following through on what they said they would - obviously a little late vis a vis PR. have to say i assume they wish they could have the past 12 months back w/r/t image management
     
    Post Reply
    Vote
    Bad stuff?

  4. Maybe Toyota should be throwing in some free ice cream or something fun as well? :-)
     
    Post Reply
    Vote
    Bad stuff?

  5. This is too little late but I doubt Toyota's reputation will be tarnished in the long term.
     
    Post Reply
    Vote
    Bad stuff?

  6. I actually just turned down the replacement floormats for my Prius. The updated floormats are a lot lower quality than the original all-weather floormats. They're thinner, don't fit as well, and don't have nearly the "wall" around the edge to keep water and slush from leaking onto the carpet. Since they shortened the gas pedal as part of the recall, I can't see how the pedal could possibly come in contact with the mat unless you were dumb enough to unhook the floormat from the fastener that keeps it in place.
     
    Post Reply
    Vote
    Bad stuff?

 

Have an opinion? Join the conversation!

Advertisement
Try My Showroom
Save cars, write notes, and comparison shop with hi-res photos.
Add your first car
Advertisement
Take Us With You!
   
Related Used Listings
Browse used listings in your area
Advertisement

 
© 2014 The Car Connection. All Rights Reserved. The Car Connection is published by High Gear Media. Stock photography by izmo, Inc. Send us feedback.