Toyota Floor-Mat Recall: My Repair Letter

May 3, 2010

Toyota's unintended-acceleration drama hasn't totally subsided--now, other automakers being faulted for sticky accelerator pedals alongside it--but this week the Japanese automaker's attention will turn a bit to the big floor-mat recall it initiated last fall.

The floor-mat recall, separate from recalls for Toyota's own sticky throttle pedals, was issued last year after it was discovered that the mats in several Toyota and Lexus vehicle lines could get wedged under the accelerator pedal, leading to uncontrolled acceleration. Toyota urged owners of the affected vehicles (listed below) to attempt an interim fix involving zip-tie fasteners, or to remove the mats entirely from the front footwells, until a permanent fix could be sorted out.

Now, after a few months of designing a fix and preparing for the deluge of cars and SUVs to descend in dealer service lanes, that fix is ready--and the follow-up recall letters have been mailed. My 2004 Prius is among those on the floor-mat recall list, and my letter's posted here for you to see.

The recall letter, shown here, has a couple of interesting bullet points for Toyota owners:

  • To make it less likely that an unsecured or incompatible driver's floor mat can interfere with the accelerator pedal on your vehicle, any Toyota dealer will remedy your vehicle at NO CHARGE to you. The remedy will entail modifying the accelerator pedal.
  • If your vehicle is equipped with a set of optional genuine Toyota All Weather Floor Mats (AWFM), it will be inspected to determine if the AWFM set is of an older design. if it is, the older design AWFMs for the driver and the front seat passenger will be replaced with newly designed ones at NO CHARGE to you.
  • Before the vehicle is returned to you, Toyota will inspect the driver's carpet and will clean it if necessary at NO CHARGE to you.

Is my Toyota or Lexus on the recall list?

Toyota has sent letters to owners of these affected vehicles, notifying them of the availability of a pedal fix:

2007-2010 Toyota Camry
2005-2010 Toyota Avalon
2004-2009 Toyota Prius
2005-2010 Toyota Tacoma
2007-2010 Toyota Tundra
2007-2010 Lexus ES 350
2006-2010 Lexus IS 250 and Lexus IS 350

Conveniently, I have a service call set for Thursday anyway. I'll document the repair and the cleaning--which is the noteworthy point here, since thousands of Toyota and Lexus vehicles no doubt have filthy footwells as a result of six months without the use of floor mats.

Toyota Prius Recall letter

Toyota Prius Recall letter

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