Advertisement
Find a Car
Go!

Toyota-Lexus Floor-Mat Problem Is Now Officially A Recall

Follow John

Loose all-weather floor mat jams accelerator pedal. Photo: NHTSA

Loose all-weather floor mat jams accelerator pedal. Photo: NHTSA

One week ago today, owners of eight Toyota and Lexus models got an urgent plea from the U.S. Department of Transportation, delivered via the media: Remove your driver's side floor mat immediately, and don't replace it until you've taken your car to the dealer.

With much of the coverage calling it a recall of 3.8 million vehicles,  Toyota issued a cautious statement the next day saying that it wasn't yet a recall but a "safety advisory."

Well, it's a recall now.

The company will send letters to customers before the end of the month--and it left open the possibility that the list vehicles being recalled might expand beyond those already identified.

Toyota told the National Highway Traffic Safety Administration (NHTSA) that it's "willing to identify this campaign as a safety recall," and is working on a "vehicle fix" to prevent the possibility of loose or oversize floormats interfering with the accelerator or brake pedals.

Vehicles affected are:

  • 2007-2010 Toyota Camry (sedan)
  • 2005-2010 Toyota Avalon (sedan)
  • 2004-2009 Toyota Prius (hatchback)
  • 2005-2010 Toyota Tacoma (pickup truck)
  • 2007-2010 Toyota Tundra (pickup truck)
  • 2007-2010 Lexus ES350 (sedan)
  • 2006-2010 Lexus IS250 and IS350 (sedan)

Three weeks ago, Toyota had ordered its dealers to inspect all new, used, and fleet vehicles for mismatched floor mats after a fatal crash in late August. In that accident, four occupants died when a 2009 Lexus ES crashed, rolled over, and burned in Santee, California.

A passenger in the car who called 911 during the event said the car had a  stuck accelerator pedal and non-functioning brakes. Accessory floor mats fitted by a dealer that were too large for that vehicle are suspected as a cause of the accident.

On Thursday, new Toyota president Akio Toyoda formally expressed deep regret at the deaths during a grim news conference in which he painted Toyota as a company on the brink of irrelevance and perhaps even insolvency.

Toyota and Lexus owners can get more information from the NHTSA's Hotline at (888) 327-4236. Toyota owners can contact the company's Experience Center at (800) 331-4331; Lexus owners can reach the Lexus Customer Assistance Center at (800) 255-3987.

Toyota's diagram showing how to properly install floor mats

Toyota's diagram showing how to properly install floor mats

Enlarge Photo

[Detroit News]

Advertisement
 
Follow Us

 

Have an opinion?

  • Posting indicates you have read this site's Privacy Policy and Terms of Use
  • Notify me when there are more comments
Comment (1)
  1. Let's see, my floor mat interferes with the accelerator. Should I use it or not? Hmmmmm, I'm common sense. Have we met?
     
    Post Reply
    Vote
    Bad stuff?

 

Have an opinion? Join the conversation!

Advertisement
Advertisement
Try My Showroom
Save cars, write notes, and comparison shop with hi-res photos.
Add your first car
Take Us With You!
   
Advertisement

 
© 2014 The Car Connection. All Rights Reserved. The Car Connection is published by High Gear Media. Stock photography by izmo, Inc. Send us feedback.
Advertisement