The Federal Department of Transportation has issued an "urgent" warning to owners of several Toyota and Lexus models, strongly advising them to remove the floor mats on the driver's side to prevent the accelerator pedal from sticking.
Issued by the National Highway Traffic Safety Administration (NHTSA), the advisory notice urges that drivers not replace the mats with anything else. U.S. Transportation Secretary Ray LaHood called the recall “an urgent matter.”
Two weeks ago, the company ordered dealers to inspect all cars for mismatched floor mats after a fatal crash in late August, in which an occupant of a runaway 2009 Lexus ES called 911 to report a stuck accelerator pedal and non-functioning brakes.
Four occupants died when that car subsequently crashed, rolled over, and burned. The cause of that crash was suspected to be an accessory floor mats fitted at the dealership that were too large for the vehicle.
Toyota has reportedly agreed to recall up to 3.8 million vehicles to check for the problem; it will be the biggest recall in the company's history. The vehicles affected are:
[UPDATE: On Wednesday, September 30, Toyota spokesperson Wade Hoyt distributed the following notice: Despite widespread reporting to the contrary, this is not yet a recall, but a safety advisory to owners of affected models. Our engineers are working with NHTSA on a potential fix beyond the retention hooks that are already in the vehicles.
A statement from the company added: Toyota considers this a critical matter and will soon launch a safety campaign on specific Toyota and Lexus vehicles. Throughout the process of developing the details of the action plan, it will advise the NHTSA. Until Toyota develops a remedy, it is asking owners of specific Toyota and Lexus models to take out any removable driver’s floor mat and NOT replace it with any other floor mat.]
Toyota has already conducted one recall for a similar problem, but limited to an accessory all-weather floor mat fitted to the 2007 and 2008 Lexus ES 350 and Toyota Camry. The new list of cars is far more comprehensive.
“For everyone’s sake," LaHood said, "we strongly urge owners of these vehicles to remove mats or other obstacles that could lead to unintended acceleration.”
The National Highway Traffic Safety Administration's Hotline is (888) 327-4236. Toyota owners can reach the company's Experience Center at (800) 331-4331; Lexus owners can contact the Lexus Customer Assistance Center at (800) 255-3987.
We'll bring you more information as we get it.
[Associated Press, Detroit News]

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By Ken Posted: 9/29/2009 1:44pm PDT
By kia fan Posted: 9/29/2009 2:07pm PDT
By Wieczorek Posted: 9/29/2009 2:12pm PDT
This actually sounds like maybe dealers are fitting any old kind of mats they feel like, and Toyota has to take the rap ? ? ?
By PriusBlue Posted: 9/29/2009 2:18pm PDT
By greedo Posted: 9/29/2009 2:20pm PDT
Makes you wonder, anyway.
By Larry Posted: 9/29/2009 2:55pm PDT
By carguy Posted: 9/29/2009 2:59pm PDT
By R2Dad Posted: 9/29/2009 3:04pm PDT
By Chris Posted: 9/29/2009 3:59pm PDT
By Edward Posted: 9/29/2009 4:13pm PDT
By Chris Posted: 9/29/2009 4:14pm PDT
By Damien Thomas Posted: 9/29/2009 4:17pm PDT
This has got to be the biggest joke of the industry - sad that some people had to die for Toyota to realize the fault.
By Damien Thomas Posted: 9/29/2009 4:25pm PDT
By Jezza Posted: 9/29/2009 4:28pm PDT
By T Moe Posted: 9/29/2009 4:47pm PDT
If the government really wants to address the floor mat problem, they would check out floor mats on other makes that don't provide the carpet-to-floor latching system, and then warn all those vehicle owners out there who put aftermarket floor mats in their vehicles to refrain from doing so, since they rarely fit the driver floor area and are the greatest hazard when it comes to floor mats interfering with the ability to safely operate an automobile.
By fred flintstone Posted: 9/29/2009 5:48pm PDT
By Alex Posted: 9/29/2009 8:50pm PDT
By Karen Posted: 9/30/2009 5:57am PDT
By Gab Posted: 9/30/2009 6:52am PDT
By cooldude Posted: 9/30/2009 4:30pm PDT
By Ceckel Posted: 10/1/2009 2:15pm PDT
By Ruth Posted: 10/1/2009 3:21pm PDT
What I have learned since this event is the following: if you turn off the key, you lose your ability to steer. If you turn the key to accessory, you have limited steering potential, (steering was all I had left!. (The Lexus in CA had keyless ignition, from what I can gather) If you put the car into neutral, the motor may blow up and ignite into a fiery inferno (there are many documented cases of this happening)and the throttle opening and getting stuck has nothing to do with the car being in or out of cruise control. In my case, the cruise control cable clips failed (despite the fact the car was NOT in cruise control mode) and the cables relaxed and opened the throttle. In other cases, the microchip fails. When a service guy started my engine the following day at Honda, the RPMs raced immediately to 6500. The transmission was miraculously intact because the throttle box was wide open. Under normal conditions, if you threw the transmission into park while driving at 55MPH, you'd blow the transmission.
Unintentional acceleration is a common dysfunction you rarely hear about because people die and their cars are generally wrecked or burned beyond the point of investigation. When I contacted Honda Corporate customer service all they had to say was that they were sorry for the "inconvenience". All I can say is that I hope it never happens to them, you, or someone you know. It was terrifying. The day after my incident, a woman driver in Pennsylvania apparently went through a similar situation, except she perished in a crash and injured other people. As a survivor, my intent is to alert as many people as possible about this malfunction and what to do to correct it, if it should happen. Please set the record straight...unintentional acceleration has little, if nothing, to do with cruise control status and turning the ignition off will leave the driver without the ability to steer the car (which in my case allowed me to get clear off the road and stop the car), while placing the engine in neutral may ignite the engine. Oh yes, and it also has absolutely NOTHING to do with car mats. Here is a link to the story from Pennsylvania.
http://www.phillyburbs.com/news/local/the_intelligencer/the_intelligencer_news_details/article/27/2009/july/09/crash-site-called-horrific.html
By Auto Accident Lawyer Posted: 10/5/2009 10:55am PDT
By FYI Posted: 11/5/2009 10:12am PST
By Kyle: PA Lemon Law Posted: 11/11/2009 6:22am PST
Clearly, errors in engineering and design can occur; no company is perfect. However I would hope that manufacturers would be more transparent. The recent conflict between Toyota and NHTSA, as well as the suppression of roll-over evidence that you mention, suggest that consumers should be a bit more wary of Toyota than perhaps they have been in the past.
By loren Posted: 8/10/2010 7:25pm PDT
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