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The British marque Jaguar, once infamous for being in the shop more than on the road, has risen to the unlikely spot of first place in a J.D. Power vehicle dependability ranking. GM's Buick division tied Jaguar, rising from a sixth place finish in 2008. Jaguar was rated 10th in 2008.
J.D. Powers' study measured problems experienced by first owners of three-year-old vehicles (model year 2006). The study includes 202 individual problems and includes all of the vehicles' systems. Problems are ranked by the number of problems experienced per 100 vehicles (PP100); lower scores mean higher quality. Regarding Jaguar's unlikely first-place finish, one can only surmise that Ford's parentage played a part. Ford Motor Company's Lincoln and Mercury brands also did well in that their cars required few component replacements. But Buick's top honors are a bit perplexing, considering that no other GM division made the top ten for this study.
Broken down by individual vehicles, Toyota nabbed more awards than any other automaker for 2009. The Japanese company was bestowed with awards by J.D. Power for its Highlander, Prius, Sequoia, Solara, and Tundra models, all of which ranked highest in their individual segment. Lexus received top honors for its ES 330, GX 470, LS 430, and SC 430. Lincoln's Mark LT truck and Zephyr sedan scored at the top of their segments.