After testing in a Lincoln MKZ and a Ford Fusion, I'm not quite sure what the problem is. The navigation system responds to my dulcet-toned voice just fine. The phone dialer? It loves the sound of me calling out numbers like a bingo chief.
But in neither car would Sync play my iPhone's tunes. The problem has to have something to do with the USB connection; whenever I try to load track names into Sync, it tells me "USB Removed," even though it's still firmly plugged in. I've tried with two different cables that subsequently linked up to my MacBook, no problems.
With the latest firmware update, it doesn't seem to be the iPhone -- it's clearly a compatibility issue. We've heard of other users having iPhone issues -- off the record, some Ford folks confirmed they've had iPhone problems with their new $395 baby.
With enough of them out there, we want your feedback. If you're a Sync owner, have you found it useful? What are some tricks you've learned, or things you've given up on in frustration? And would simple Bluetooth plus an iPod interface, like Cadillac's CTS, be good enough for the rest of you? Tell us in a comment below.