2009 Toyota Highlander Hybrid Quality Review

December 19, 2008

COMFORT AND QUALITY | 8 out of 10

Expert Quotes:

The only gas/electric hybrid SUV available with seating for seven
ForbesAutos

Ample leg, head and shoulder room
MyRide.com

Build and materials quality remains high, and the ergonomics are excellent
Edmunds

On paper the 2009 Toyota Highlander Hybrid should be a surefire winner in this category. The Toyota 2009 Highlander Hybrid offers the promise of three rows of seating, impeccable Toyota quality, and an abundance of cargo space. The reality isn't quite as rosy as one might hope, but there are no glaring faults with the 2009 Toyota Highlander Hybrid.

The 2009 Toyota Highlander Hybrid can seat up to seven passengers, according to ForbesAutos, thanks to "a third-row seat [that] is standard on the Limited and optional on the base version." MyRide.com reports that "all but the very tallest front passengers will find the Highlander comfortable," thanks to "ample leg, head and shoulder room." In the middle row Edmunds says "the second-row seats recline and then also move fore and aft through 4.7 inches of travel. The second-row seat also incorporates a Center Stow seat, an occasional seat that can also be converted to a center console or even stowed away to create separate captain's chairs." Even the third row, which in most mid-size SUVs is reserved only for those who have really upset the driver, offers a usable amount of space. Cars.com reviewers find that, "depending on where the second row is positioned, the third row can be surprisingly adult-friendly," although "headroom [can be] a bit tight." Car and Driver offers a more moderate opinion, claiming the third row "will do for small adults for short trips, and little kids should be happy back there for a while longer."

Compared to the previous-generation Toyota Highlander Hybrid, the new model has grown significantly, and the extra dimensions are most apparent when it comes to cargo space. MotherProof goes a bit overboard with the hyphens in describing the Toyota Highlander Hybrid as "moderately-sized-yet-totally-spacious," though other reviews read by TheCarConnection.com definitely support that statement. According to Cars.com "the third row folds flat into the floor, and the second row folds nearly flat," and "with all seats folded, maximum cargo volume is 95.4 cubic feet." MyRide.com points out that "with the low liftover height and a hatch opening flush to the cargo floor loading and unloading is easy." Car and Driver reports that the Toyota Highlander Hybrid is not only spacious, "but it also has many clever solutions for interior flexibility."

The one word invariably associated with Toyotas is "quality," but on the 2009 Toyota Highlander Hybrid some reviewers feel that competitors are catching up to Toyota in this regard. MyRide.com reviewers aren't sold on the quality, finding that "it's not that the materials aren't good quality; they're [just] out of place in a vehicle that starts at $33,700 for the base model." Cars.com is more critical, claiming that "cabin quality is merely average," and while "the window switches, turn signals and center controls could go straight into a Lexus," overall "most areas are trimmed in hard plastics...and the textures lack the appeal of the stuff in several competitors." Few can argue with the overall build quality, though, and MyRide.com says "exterior construction is good" and "panel gaps [are] average size and most of them are even and symmetrical."

Unfortunately, the hig Toyota build quality doesn't translate into a quiet ride inside the 2009 Toyota Highlander Hybrid. ConsumerGuide is disappointed that "wind and road noise are noticed at highway speeds, and the Hybrid's electric motor is annoyingly whiny." Cars.com agrees, finding that the Toyota Highlander Hybrid suffers from "a bit more suspension noise over major bumps than [they've] come to expect in a midsize SUV."

Conclusion

The 2009 Toyota Highlander Hybrid is comfortable and spacious, but it disappoints in terms of overall noise levels.

COMFORT AND QUALITY | 8 out of 10Expert Quotes:The only gas/electric hybrid SUV available with seating for sevenForbesAutosAmple leg, head and shoulder roomMyRide.comBuild and materials quality remains high, and the ergonomics are excellentEdmunds On paper the 2009 Toyota Highlander Hybrid should be a surefire winner in this category. The Toyota 2009 Highlander Hybrid offers the promise of three rows of seating, impeccable Toyota quality, and an abundance of cargo space. The reality isn't quite as rosy as one might hope, but there are no glaring faults with the 2009 Toyota Highlander Hybrid. The 2009 Toyota Highlander Hybrid can seat up to seven passengers, according to ForbesAutos, thanks to "a third-row seat [that] is standard on the Limited and optional on the base version." MyRide.com reports that "all but the very tallest front passengers will find the Highlander comfortable," thanks to "ample leg, head and shoulder room." In the middle row Edmunds says "the second-row seats recline and then also move fore and aft through 4.7 inches of travel. The second-row seat also incorporates a Center Stow seat, an occasional seat that can also be converted to a center console or even stowed away to create separate captain's chairs." Even the third row, which in most mid-size SUVs is reserved only for those who have really upset the driver, offers a usable amount of space. Cars.com reviewers find that, "depending on where the second row is positioned, the third row can be surprisingly adult-friendly," although "headroom [can be] a bit tight." Car and Driver offers a more moderate opinion, claiming the third row "will do for small adults for short trips, and little kids should be happy back there for a while longer." Compared to the previous-generation Toyota Highlander Hybrid, the new model has grown significantly, and the extra dimensions are most apparent when it comes to cargo space. MotherProof goes a bit overboard with the hyphens in describing the Toyota Highlander Hybrid as "moderately-sized-yet-totally-spacious," though other reviews read by TheCarConnection.com definitely support that statement. According to Cars.com "the third row folds flat into the floor, and the second row folds nearly flat," and "with all seats folded, maximum cargo volume is 95.4 cubic feet." MyRide.com points out that "with the low liftover height and a hatch opening flush to the cargo floor loading and unloading is easy." Car and Driver reports that the Toyota Highlander Hybrid is not only spacious, "but it also has many clever solutions for interior flexibility." The one word invariably associated with Toyotas is "quality," but on the 2009 Toyota Highlander Hybrid some reviewers feel that competitors are catching up to Toyota in this regard. MyRide.com reviewers aren't sold on the quality, finding that "it's not that the materials aren't good quality; they're [just] out of place in a vehicle that starts at $33,700 for the base model." Cars.com is more critical, claiming that "cabin quality is merely average," and while "the window switches, turn signals and center controls could go straight into a Lexus," overall "most areas are trimmed in hard plastics...and the textures lack the appeal of the stuff in several competitors." Few can argue with the overall build quality, though, and MyRide.com says "exterior construction is good" and "panel gaps [are] average size and most of them are even and symmetrical." Unfortunately, the hig Toyota build quality doesn't translate into a quiet ride inside the 2009 Toyota Highlander Hybrid. ConsumerGuide is disappointed that "wind and road noise are noticed at highway speeds, and the Hybrid's electric motor is annoyingly whiny." Cars.com agrees, finding that the Toyota Highlander Hybrid suffers from "a bit more suspension noise over major bumps than [they've] come to expect in a midsize SUV." ConclusionThe 2009 Toyota Highlander Hybrid is comfortable and spacious, but it disappoints in terms of overall noise levels.  2009 TOYOTA HIGHLANDER HYBRID STYLING | [7 out of 10] Car and Driver: "Exhibits no more charisma than Al Gore hosting a paint-mixing seminar" MyRide.com: "Interior is modern, with a curvaceous two-tier, two-tone dashboard" Cars.com: "Seems a bit too slick—like a convenience store ...

Read More of this Review:

  1. styling
  2. performance
  3. quality
  4. safety
  5. features

Other Choices:

Be aware that there are hybrid SUV choices with even higher fuel economy. The 2009 Escape Hybrid along with the mechanically identical Mercury Mariner Hybrid and Mazda Tribute Hybrid are the highest-mileage SUVs in all the land. But each of these vehicles is smaller than the 2009 Toyota Highlander Hybrid inside and out. The Escape uses a four-cylinder hybrid powertrain that gets 34 mpg city, 30 mpg highway.

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See the Toyota Highlander Hybrid in Other Years:

2010 | 2009 | 2008 | 2007 | 2006

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