New & Used Ford Flex: In Depth
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The Ford Flex, which has been on sale since the 2009 model year, occupies its own hard-to-define niche within the auto industry. Part crossover and part wagon, it has no direct competition and offers a more interesting alternative to the family minivan, with seating for seven.
The Flex is built in Oakville, Ontario, alongside the mechanically identical Lincoln MKT crossover.
While the Flex overlaps with the far more popular and rugged-looking Explorer seven-seat crossover, it's as much of a style statement as a predictable family vehicle. That said, its cavernous interior and class-leading infotainment features are ideally suited to family duties. The Flex has all along been a better seller in California than in the rest of the country, perhaps because that audience appreciates its post-modern station wagon looks, or because buyers there want most of the utility of a minivan without the stodgy look.
When optioned with the white roof, this full-size crossover looks like a combination of a Range Rover and a MINI Cooper—something you’d be hard-pressed to say about any other model on the market. Is it a witty counter-take on today's mainstream, or the ready descendant to the Country Squires and Fairlane wagons of the past? We'll let you decide; but there's no doubt it's a very fashionable piece, and different.
The big wagon went on sale in the middle of 2008, essentially right into the teeth of the economic downturn. The Flex was previewed by the Ford Fairlane concept of 2005, and the production version first appeared at the 2007 New York Auto Show. The slab-sided design includes horizontal strakes in the door panels that were inspired by vintage vacuum cleaners, according to designer Richard Gresens. Lots of chrome trim and the distinctive white roof give it a flair all its own, while the cabin is one of Ford's better efforts in recent history. Wood and metallic trim are comfortably integrated with leather or tweedy cloth seats, along with blue-lit gauges and cupholders and footwells with LED accent lighting.
Ford offers a choice of two V-6 engines in the Flex. The base powertrain is a 262-hp, 3.5-liter with standard front-wheel drive and available all-wheel drive. The optional engine, added in 2010, is one from Ford's EcoBoost line, a twin-turbocharged 3.5-liter making 355 hp; it's paired exclusively with all-wheel drive. Fuel economy is pretty good with all Flex models, with the EcoBoost needing the most fuel with 16/22 mpg city/highway ratings.
The Flex's running gear originated with former corporate cousin Volvo. The "D4" platform shared by the Flex and the Lincoln MKT (and in some versions, the latest Ford Taurus and Lincoln MKS) stems from the full-size chassis underpinning the former Ford Freestyle and Ford Five Hundred, which were in turn derived from the Volvo XC90. It's an independently suspended chassis, with surprisingly responsive steering and very well-damped ride motions.
The Flex can seat up to seven people, giving it acceptable minivan-alternative status. While the front seats are wide and nicely cushioned, their active headrests can push the head farther forward than is comfortable—this is common among the company's products. Ford added a telescoping steering column for 2010, correcting the Flex's only real packaging-related problem. The Flex's second row is one of the best-designed we've seen, with chairs situated up high and a choice of a bench or buckets that fold easily. The third row isn't too tough for adults to access, nor is it inhospitable for them. There's also an option for power folding of the last row.
The Flex has earned excellent crash-test results in the past, though it hasn't been subjected to some of the newer tests. In the past, the National Highway Traffic Safety Administration (NHTSA) has given it five stars for front and side impacts, though the agency changed its rating system for 2011, and has not yet re-rated the Flex. The Insurance Institute for Highway Safety (IIHS) grants it "good" ratings for both sets of tests and for roof-crush protection, making it a Top Safety Pick through 2013. The Flex's comprehensive set of safety features includes six airbags, anti-lock brakes, and stability control with anti-rollover technology; a rearview camera, blind-spot monitors and Bluetooth are available.
All Flex models include three rows of seating and a good complement of standard equipment. Options include Ford’s SYNC infotainment system, navigation, a refrigerator between second-row seats, second-row footrests, a 10-speaker Sony audio system with Sirius Travel Link, and a glorious four-panel Vista Roof that opens up the Flex’s cabin to the sky. A dual-headrest DVD entertainment system is also available. Prices start at about $30,000, but with options and the EcoBoost engine, it's easy to push the pricetag well over $50,000.
Since 2013 there have been few significant changes to the Flex. For 2012 the Flex received a handful of minor changes, but for the 2013 model year the Flex received more substantial updates to its powertrain, interior, and MyFord Touch infotainment system. A new instrument panel, steering wheel, seat trim and padding, and new finish panels were fitted, as was a slightly redesigned front end that rounds out the Flex's look--and looks like a USB port to some.
Other upgrades include a new thumb-shift manual control for the automatic gearbox, along with optional rain-sensing wipers and power-folding mirrors; passive entry and start; a new range of wheel options, including 20-inchers; and dual chrome exhaust tips. Power and gas-mileage ratings changed slightly.
The 2015 model year brought with it only minor feature changes and some additions to the Flex's color palette. More attention has been paid to the Explorer crossover since it was launched than to the Flex. Since Ford introduced the latest Explorer for the 2011 model year, some reviewers have questioned whether Ford needs both big crossovers in its lineup. But Ford says the wagon is here to stay, though its sales fell as the new Explorer hit its stride among family buyers.