• fb_100001043011090 avatar Tim Posted: 4/26/2013 11:57pm PDT

    Carfax is not infallible.My last late model used car had very expertly repaired body damage from an accident.It didn't show up on Carfax.When I took the car to my mechanic for a prepurchase inspection is when I was informed.

  • fb_1456504012 avatar Cheryl Posted: 5/23/2013 3:42pm PDT

    Right! We bought one before dealerships were required to offer them and found out we were hit that the car had been in an accident prior to our purchase. Why wasn't it on "Carfax"? because only reported accidents, to the police, are on Carfax. So it's a complete waste of money anyway! We never used them again, btw... We now only buy new cars.

  • fb_1442912298 avatar Colin Posted: 6/20/2013 1:53pm PDT

    I would not call it a complete waste of money but it gives you an idea as to some of the issues a car has had. It is better than what we had before, which was the word of the owner.

  • fb_1825604707 avatar fb_1825604707 Posted: 6/22/2013 4:40pm PDT

    iv changed quarter panels on cars that have not been sold before, and no disclosures.

    you people are easily fooled and you are willing to pay for it...

  • fb_1147978173 avatar Jeremy Posted: 10/10/2013 9:36am PDT

    check out this video I did on how to appraise a car and what the dealer looks at. it will help you the next time you go to buy a used car. It shows what specifically to look at without having to use carfax. http://youtu.be/ZcmWRyAhFo4

  • SkepticalObserver avatar SkepticalObserver Posted: 5/17/2013 4:03am PDT

    I recently shopped for and purchased a used car, during that transaction I learned a few things that I didn't know.
    1. If the car has been damaged and DID NOT have a police report and/or WAS NOT reported to the insurance company, there is not a CARFAX record.
    2. If the car was NEVER SOLD (e.g., a dealer "courtesy car") and has been in an accident but was repaired AT THE DEALER and then sold at auction, the accident MAY NOT show up on the CARFAX record.
    So you car can have a "clean CARFAX" and yet still have had major damage!

  • SoCal avatar SoCal Posted: 5/29/2013 9:27am PDT

    BINGO!! I deal with high end cars daily. The wealthier the car owner the more chance it was fixed/repaired by paying CASH!! Just so it won't show up on CarFax!! I've seen expensive exotics repaired and sold when they *should* have been TOTALLED!!

  • fb_1147978173 avatar Jeremy Posted: 10/10/2013 9:38am PDT

    check out this video I did on how to appraise a car and what the dealer looks at. it will help you the next time you go to buy a used car. It shows what specifically to look at without having to use carfax. http://youtu.be/ZcmWRyAhFo4

  • VetteDriver avatar VetteDriver Posted: 5/2/2013 6:52am PDT

    Car dealers subscribe to Carfax to check on the cars they are taking in on trade or buying at auction to protect themselves. So, they receive value for this service besides shouldering a cost given to prospective customers. Looks like a wash to me. This is a suit typical of parasitic class-action lawyers who take 80% of any settlement. The real case for cause is the loss in value to any car owner that Carfax tags. That loss in value is not paid by insurance or allowed by IRS. That is where the real class-action case is.

  • alanstroud avatar alanstroud Posted: 6/17/2013 8:59am PDT

    William, good point. In fact, lawyers are now adding that claim to lawsuits for car wrecks. Injury to car, injury to vehicle and loss of value to vehicle due to wreck. I imagine it will be widely accepted in a short amount as courts accept it as a valid claim.

  • fb_646601403 avatar fb_646601403 Posted: 6/9/2013 1:13pm PDT

    Being a former bank lender I have run many Carfax reports. I wouldn't think anyone expects it to be 100% accurate, but I do know that it does on many occasions make the buyer aware of both positives and negatives about the car being purchased. I would think that even if not 100% it is much better than nothing.

  • fb_1355865658 avatar John Posted: 8/7/2013 8:18pm PDT

    Exactly correct.... You go to the dealer and he says "Oh this is a creampuff one-owner, little old lady from Pasadena, only drove it to church on Sunday".... but you pull a carfax, and it reports 4 owners and an odometer discrepancy... hmmm.... Granted this is not always the case, nor will this sort of thing always show up.... its just one tool at the consumer's disposal.

  • fb_1288050342 avatar Chad Posted: 4/28/2013 2:16am PDT

    My wife and I purchased a certified used Durango in 2010. One week later we learned that all 4 custom 22 inch RIMS were cracked and all 4 tires had extensive structural damage. After a check with the state DMV we found that the vehicle had been in an accident the year prior. When we contacted the dealer they insisted they did not know anything and to contact Carfax. Upon contacting Carfax they insisted that at the time we purchased the vehicle the cars title was clean and there fore they were not responsible either. So, in the end we wound up paying just under $6,900.00 minus $800.00 that the dealer agreed to pay to replace the tires. Funny thing is, all of the damage and repair work now shows up when you run a Carfax report on our car.

  • fb_9502358 avatar Patrick Posted: 5/30/2013 8:30am PDT

    heres an easy solution - don't buy a car with custom 22 inch rims because the person before you was probably sketchy. and tires are not that expensive and if you bought rims for $6k, no one, or certainly not me, feel bad for you.

  • fb_100002791615624 avatar Nate Posted: 7/3/2013 12:41pm PDT

    Amen! I couldn't agree with you more Patrick. Also, how did Chad not realize that the rims and tires on the vehicle were damaged before he purchased it? If you are spending that kind of money on a vehicle you'd better be damn sure the condition of the vehicle is up to your standards. Why is it that in todays society most people have to find someone else culpible for their own bad decisions? It's the McDonald's coffee effect, no one told me the coffee was hot and that it would burn my leg, so it's McDonald's fault, not mine!

  • fb_100000571120783 avatar Kevin Posted: 9/28/2013 1:19pm PDT

    Nate Matter, you sir are a moron! I can tell by the way that your spewing regurgitated non-sense you heard on TV. If you had any common sense you would know that the hot coffee lawsuit was not frivolous and that there had been 100's of documented incidents of people having serious 3rd degree burns from McDonalds coffee before the high profile incident you are referencing. And McDonalds admitted in court that they knew of the dangers but did nothing to not change their temperature of their coffee. How about you go and actually do some real research & grow a F@#*ing brain, idiot!

  • fb_513766519 avatar Dan Posted: 7/1/2013 8:30am PDT

    It's called don't buy a ghetto cruiser and expect it to be properly maintained. That was an expensive lesson, so learn from it.

  • fb_1147978173 avatar Jeremy Posted: 10/10/2013 9:37am PDT

    check out this video I did on how to appraise a car and what the dealer looks at. it will help you the next time you go to buy a used car. It shows what specifically to look at without having to use carfax. http://youtu.be/ZcmWRyAhFo4

  • jimpimms avatar jimpimms Posted: 4/28/2013 9:49pm PDT

    I had an accident in a 1997 Hyundai Tiburon in Sept. 2000. It was traded in for a 2001 Hyundai Elantra GT in June 2001. When I checked Carfax a year later, I discovered that the accident was charged against the Elantra, impossible since the accident occurred before the Elantra was manufactured (April 2001). At the time I could find no mechanism to report the inaccuracy to Carfax.

  • fb_100001473145680 avatar Ima Posted: 4/30/2013 4:54am PDT

    who are Carfax's competitors other than Autocheck? This article should be more informative on this matter. Also, the car sales business is a crooked one, and a rarity to find an honest one. People, get educated, look for the signs of a wreck: uneven body panel gaps, uneven paint (gloss, streaking, shade) odd suspension noises, any irregularities in the frame (some of the frame holes will be distorted if an attempt was made to straighten the frame). Vehicle history reports should be a free service provided by ALL used car dealers that goes to their overhead if they use a monthly subscription. Keeps their reputation in high standing, and will more than make up for itself in repeat and referential business.

  • mustang3 avatar mustang3 Posted: 6/5/2013 6:16am PDT

    So if the "car sales business" is crooked, why in the world do we have repeat and referral business? It most certainly is not because we provided a carfax report to the consumer, it is because of great customer service and quality product.

  • fb_707359403 avatar Penny Posted: 8/7/2013 1:29pm PDT

    Lol... family has been in the business since the 60's and they are ALL crooked. The business has gotten a little better since my dad testified about rotten business practices in the 70's (repainting old parts and putting them back on the car as an example) but it still has a long way to go. Hey, maybe if the dealers didn't hire a bunch of young people who sit around smoking dope and doing other drugs things might get some better. But, the dishonesty comes down from the top.

  • fb_1147978173 avatar Jeremy Posted: 10/10/2013 9:37am PDT

    check out this video I did on how to appraise a car and what the dealer looks at. it will help you the next time you go to buy a used car. It shows what specifically to look at without having to use carfax. http://youtu.be/ZcmWRyAhFo4

  • ncras1 avatar ncras1 Posted: 5/4/2013 8:21am PDT

    I own and auto dealership and two rental car counters. I have had several rental cars wrecked by customers over the years and I have never seen any of the damage show up on carfax unless it changes the status of the title. ie. salvage title/total loss. this title status change happens only if the insurance company involved in processing the claim deems that the vehicle has damage that exceeds a certain percentage of the vehicles present worth. Each insurance company differs some in regards to the percentage of damage to make it a total loss. I think a customer buys carfax to see if a vehicle has sustained any accident, not just a total loss accident, and unfortunately carfax does not provide that information. carfax is a waste of $$$

  • Smiles avatar Smiles Posted: 6/26/2013 12:19pm PDT

    i thought police reports went to carfax also?

  • magnumforc avatar magnumforc Posted: 6/26/2013 10:13pm PDT

    No. They draw from insurance and other industry reports but have no access to police reports.

  • BillNJ avatar BillNJ Posted: 5/7/2013 12:52am PDT

    Carfax has done an outstanding job of selling itself to the public, but their reports are notoriously inaccurate. I've been buying cars on a wholesale level and appraising cars for over 15 years and don't think much of Carfax reports, however the public has been sold on them so dealers are forced to subscribe to them.

    AutoCheck reports have a huge advantage over Carfax, they will report announced conditions from auctions, and given that a huge number of late model cars are sold at auction, this is crucial. I'd say that at any given auction no more than half to 2/3 of the cars sold with a structural damage announcement have a "dirty" Carfax, but you can bet that all of those will have a dirty AutoCheck. Oh the stories I could tell....

  • fb_100002141648862 avatar fb_100002141648862 Posted: 5/14/2013 4:12pm PDT

    Or at my local dealer auction almost all cars are sold as is including frame unless it runs on the green light but still most will have excluding frame. Autocheck reports those as frame damage history and Carfax does not. Who is correct? Neither as the announcement is just to prevent arbitration claims.

  • Smiles avatar Smiles Posted: 6/26/2013 12:20pm PDT

    autoCheck also keeps track of paint ordered for a vehicle indicating that it had body work through an unreported accident

  • fb_793850507 avatar Kirsten Posted: 7/4/2013 8:09pm PDT

    Just because a car is painted doesn't mean it had body work due to an unreported accident.

  • fb_1635564244 avatar fb_1635564244 Posted: 6/19/2013 3:22pm PDT

    I have used Carfax for years. I have come to the conclusion that used car dealers are almost entirely dishonest. I have yet to have a used car dealer tell me the truth about a cars history. The most common scam is to turn back the mileage on the odometer. One dealer was selling an old car with huge rust holes in the fenders. He photoshopped the car before posting it on Ebay to make the rust disappear, but didn't rapair it. When I showed up to look at the car, he tried to claim that I had to complete the purchase even though he had concealed these defects. Used car dealers are, in my opinion, thieves and con-men, and this lawsuit makes about as much sense as letting bank robbers sue the police for ruining their reputation by arresting them

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/26/2013 9:02pm PDT

    Here-here! Well said!

  • fb_558063032 avatar Bill Posted: 6/30/2013 8:43am PDT

    It's proof that advertising works extremely well....TV proves to have been one of the best inventions...and one of the worst.

  • fb_1591896151 avatar Bill Posted: 9/1/2013 11:53am PDT

    I'll say ! Used to be that cable TV did not have ads, that was their selling point. Now it is just as bad as "free" tv. you get 10 minutes of actual program and 20 minutes of commercials per half hour tv show. And now they are bombarding the internet !! You cant search a topic without seeing an ad for something.

  • fb_100000413305965 avatar Michael Posted: 5/4/2013 5:43am PDT

    i think haveing a back ground check is a way to try and keep car dealerships honest! it is hard to know if a car dealership can or will lie if they report something there self on a car but i bet alot will lie just to get the car out the door... i used to buy alot from mom and pop carsales and used to get a decent deal up front but i always seemed to hit me a few months later and cost me cost me now iam staying with the bigger names it might cost a bit up front but i seem to be saveing on the long run with a waranty and the ability to call the headquarters and get somthing done!!!

  • Smiles avatar Smiles Posted: 6/26/2013 12:18pm PDT

    car salesmen do have to do a background check to get a licence

  • fb_1147978173 avatar Jeremy Posted: 10/10/2013 9:38am PDT

    check out this video I did on how to appraise a car and what the dealer looks at. it will help you the next time you go to buy a used car. It shows what specifically to look at without having to use carfax. http://youtu.be/ZcmWRyAhFo4

  • lumark630 avatar lumark630 Posted: 5/29/2013 7:20am PDT

    George, these dealers are crying in their beer. Don't you think they have their costs well covered in what they charge for their used vehicles?

  • Rick1967 avatar Rick1967 Posted: 6/5/2013 11:08am PDT

    I checked a car that I already owned for several years on Carfax just to see what it said. It did not even acknowledge that anyone had ever owned the car. Finally, after about ten years it showed that I had registered the car in my area.

  • Jon1277 avatar Jon1277 Posted: 6/6/2013 1:54pm PDT

    I'll tell you what, if the dealers want to complain about CARFAX ruining their Used Car sales business, don't screw the potential car buyers over with a trade-in value that's 10% of the Blue Book value just because the history report shows a fender bender.

  • onedog avatar onedog Posted: 6/11/2013 6:03am PDT

    crying dealers have to pay a few bucks when they have been sti king it to consumers for years.

  • fb_656481067 avatar fb_656481067 Posted: 6/19/2013 3:33pm PDT

    I had the same experience as Tim Blaker. I bought a good used acr, but the prepurchase inspection turned up that it had been in an accident, but well repaired. It was a former rental car. The mechanic explained to me that many large fleet buyers self-insure so that the repairs they do are not reported to CarFax. Even so I drove the car for many years with no problems. Carfax is a good start but ALWAYS get a prepurchase inspection, even if vuying from a dealer; well worth the ~$100...

  • fb_1567519292 avatar Mike Posted: 6/21/2013 7:12pm PDT

    I despise dealers. I now go to auctions and bid against them. My last attempt to buy a vehicle from a dealership was last year. I saw it on their web page. It said the mechanics went through it and it was a gem, ready to deliver. I got there and they had used creative photo angles to hide the body damage. It had fancy rims but one tire was on the doughnut due to a nail in the regular tire. It was trashed out with Mcdonalds cups and sacks, and an ash tray full of butts. This was a top tier national owned dealership (Group 1). The test drive went horrible. It had bad front u-joints, bad shocks, no a/c, defective gauges. Carfax said it was clean, Kelly Bluebook put it at $1500. Dealership wanted $3000. I told them to junk it.

  • fb_754700620 avatar Justin Posted: 6/22/2013 2:52pm PDT

    As a dealer that attempts to be transparent with every customer, I dislike carfax for a few reasons, but the main one is the innaccuracies of it. There is no recourse against carfax for missing information, it all gets put back on the dealer. The dealers have to deal with pissed off customers when a carfax is wrong. Its costs far more to dealers than just the $1600 a month to run them. I offer to let every customer looking at a used car take it wherever they would like for a pre-purchase inspection, I recommend it regardless of what the carfax says. In the end its the dealers reputation on the line, not carfax. secondly, the added expense of having to use them hurts the bottom line of low volume stores.

  • fb_1355865658 avatar John Posted: 8/7/2013 8:22pm PDT

    So you can't disclose to the consumer when you give them the CarFax that "The CarFax report is being provided as a convenience to the customer, the accuracy of this report is not guaranteed, and should not be a substitute for a thorough pre-purchase inspection" Hell... Put it in writing on a form that the consumer signs.... Then when they come back pissed off about an inaccuracy, you hand them the paper with their signature.... "We told you it is not guaranteed to be accurate and to get your own pre-purchase inspection"

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/26/2013 9:04pm PDT

    Glad to learn you encourage buyer's to get an independent pre-purchase inspection. Good for you (and your buyers).

  • fb_1139420744 avatar fb_1139420744 Posted: 6/25/2013 2:06am PDT

    No one is making these dealers sign up with Carfax. There are competitors or they could go with no vehicle history report at all. It is the dealers choice to sign that clause. They will lose this lawsuit. Even a 5 year old role playing as a judge would make that decision.

  • fb_1068579618 avatar Randy Posted: 6/25/2013 7:26am PDT

    Car dealers do not want consumers to have information and prefer that they don't have options either. These are the same people who are trying to make selling Telsa's illegal in NC and Texax. Carfax may be imperfect, but what database is 100% accurate. Buying anything second hand comes with risk, find a reputable mechanic and have them look the car over before you buy - best $50-100 you'll ever spend.

  • magnumforc avatar magnumforc Posted: 6/26/2013 10:10pm PDT

    CarFax does not show damages from many fleet vehicles and will not show damages on state, federal and municipal vehicles. Those are usually covered under a self-insured retention and not reported to any insurance company unless the damage is over a certain limit. Since the retention is usually in the hundred thousand to multiple millions of dollars, the damages or total loss to a vehicle is never going to be reported to anyone. Thus you can buy a car or truck that is sold at auction to a dealer and it has been in a severe accident, and you'll never know it. To the dealers's credit, he may not know it either. Also beware of other sites similar to Car Fax...they are no better.

  • fb_558063032 avatar Bill Posted: 6/30/2013 8:41am PDT

    Carfax may have it's faults...but realistically, what choice does an average Joe have when it comes to used vehicles? What would happen if exclusivity deals were not allowed, I wonder...more choice?

  • fb_10618797 avatar Christian Posted: 7/2/2013 11:50am PDT

    Get a presale inspection by a good independent mechanic. That is so much better than relying on a car history report, which may or may not contain even the incidents that were actually reported (let alone the things that were never reported).

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/27/2013 2:48am PDT

    The average Joe who's seriously interested in a car can pay an independent mechanic to do a thorough inspection. Sadly, even mechanical pre-purchase inspections aren't standard, though. I've never bought a car without investing in an inspection, and got badly burned on a 2001 Honda Insight that had been inspected by a local Honda dealership.

  • fb_100000991873078 avatar Tom Posted: 7/1/2013 6:35am PDT

    Carfax is very rarely a picture of a car's complete history. Only car accidents reported to the police are going to show up and only dealerships and repair shops that are registered with Carfax are going to show service records. Carfax's data is very limited and not really worth the paper it's printed on.

  • Buddapan avatar Buddapan Posted: 7/1/2013 8:34pm PDT

    I can't understand why anyone would take someone elses word as to whether a vehicle has been in an accident or not. It doesn't require a rocket scientist to figure out if a vehicle has been in an accident. A vehicle that has been repaired has many clues if one takes the time to check them out. A repainted area will almost never match perfectly. Check for areas of overspray or where the paint has been polished out and you will be able to find faint areas of polishing compound. Get underneath the vehicle and look parts such as a-frames that have been replaced or check to see if the vehicle has had the frame staightened as these machines always leave tell tale signs. If one does their homework a carfax isn't needed..

  • fb_100004547051763 avatar fb_100004547051763 Posted: 7/4/2013 8:29pm PDT

    and open the trunk. The condition of the inside of the trunk tells you a lot about how the car was maintained over the years.

  • fb_100000257637188 avatar Chris Posted: 7/3/2013 7:41pm PDT

    This is or should be a non-issue. When a dealer takes in a used car he is going to dosome prep work on it before selling it and he factors those costs into his price, so he just adds $17.00 more to what he sells the car for and the customer ends up eating the car-fax report cost. This is more about greedy SOB lawyers looking for another class action suit to run up and collect legal fees.

  • fb_100000945675532 avatar Ed Posted: 4/27/2013 10:04am PDT

    I have had the opportunity to use Carfax products on two occasions, both times they where inaccurate, both times the mistakes on their reports costs me hundreds of dollars.Carfax claims they only report what is reported to them. Until Car Dealers and Car Salesmen become honest,relying on a Carfax report will be a bad idea!

  • fb_1147978173 avatar Jeremy Posted: 10/10/2013 9:36am PDT

    check out this video I did on how to appraise a car and what the dealer looks at. it will help you the next time you go to buy a used car. It shows what specifically to look at without having to use carfax. http://youtu.be/ZcmWRyAhFo4

  • TrustNOone avatar TrustNOone Posted: 4/30/2013 6:03am PDT

    After years of repeatedly buying used cars for my kids I’ve already found I didn't trust Carfax. I use multiple sites for vehicle reports and find so many things lacking on Carfax that I now go to Autocheck first. To be fair once or twice I found something on Carfax that I didn't see in other places but they are my last choice anymore (because of both price and lack of complete histories) and only do I use them occasionally to double-check the car AFTER using the other sites to double-check anything possibly missed before making a purchase.

  • fb_1366833191 avatar Dennis Posted: 5/16/2013 4:45am PDT

    Dealers are losing their grip and they can feel it. Don't believe me---Google Tesla?North Carolina. This model is broken and ripe for a change.

  • fb_1341516229 avatar Harold Posted: 5/19/2013 12:36pm PDT

    It's not like a car had a black box recorder that comprehensively logged every movement and insult experienced by the car. My wife's new car had been meticulously maintained by its original purchasing dealership. I am more worried about the mechanical nightmare that I traded in. I even emailed Carfax. Carfax is just a tool. Even if you have a mechanic check out a car, it is unlikely that any inspection is invasive enough to catch any possible defect.

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/26/2013 8:55pm PDT

    Harold, sorry I inadvertently hit the "vote-down" button on your post instead of the "vote-UP" button I intended to hit. I agree with your points.

  • fb_100000428112118 avatar Luke Posted: 5/28/2013 8:44am PDT

    Caveat emptor. Advice so old it's Latin. Nothing new here.

  • Lee G avatar Lee G Posted: 6/2/2013 3:15pm PDT

    I think most of you are missing the point of the story. The issue is not whether Carfax reports are credible or provide a service, its the fact that Carfax makes any dealership that whats to use their service sign a non complete clause. This means most of these dealers cannot use another service even if they wanted to, or if a customer requested it. Add to this the fact that Carfax is more expensive than other comparable reports and it does put more of a burden on the dealer.

  • cwesleyg avatar cwesleyg Posted: 6/5/2013 5:39am PDT

    Any protection consumers can get from car dealerships is merited. I have never bought a car from a dealership where there was not skeevy business pratices of aome sort going on. From deals yanked out from under me to cars not safety inspected as indicated, to highly trained high pressure sales... we need watchdogs on these leaches. I do not believe there are many honest car salesmen out there, and I am 100% sure I've never met one.

  • fb_1355865658 avatar John Posted: 8/7/2013 8:17pm PDT

    Exactly correct.... You go to the dealer and he says "Oh this is a creampuff one-owner, little old lady from Pasadena, only drove it to church on Sunday".... but you pull a carfax, and it reports 4 owners and an odometer discrepancy... hmmm.... Granted this is not always the case, nor will this sort of thing always show up.... its just one tool at the consumer's disposal.

  • fb_1147978173 avatar Jeremy Posted: 10/10/2013 9:39am PDT

    check out this video I did on how to appraise a car and what the dealer looks at. it will help you the next time you go to buy a used car. It shows what specifically to look at without having to use carfax. http://youtu.be/ZcmWRyAhFo4

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/26/2013 9:00pm PDT

    Charles, I agree with you. Buying cars is one of my most dreaded experience because dealers--whether small independents or large franchises--are so reliably untrustworthy. Of course they have countless reasons to justify their actions, and they brindle at their well deserved reputation for dishonesty, but that's what we'd expect. Our family a few years back began buying from private owners exclusively, always with a thorough pre-purchase mechanical inspection through a trusted garage.

  • fb_100001643093303 avatar fb_100001643093303 Posted: 6/22/2013 10:53pm PDT

    CarFax provides a great service for consumers that choose to not educate themselves on how to guage the value of a depreciating asset. CarFax is far better than no facts. I think every lendor should require a CarFax (or similar) report on a pre-owned vehicle... have you ever known a mortgage company to close on a home loan without the residence being inspected?

  • ronifer avatar ronifer Posted: 6/23/2013 10:47am PDT

    I place car dealers two inches above politicians, one inch above accident lawyers and one inch below prostitutes !

  • Pacificsky avatar Pacificsky Posted: 6/24/2013 9:36am PDT

    My carfax experience is different but just as bad. After getting in a small rear end accident where my tail light was busted and a scratch on bumber, all was replaced by insurance. No structor damage no major anything. Carfax reported it as a rear end collission with no details. Dealer pulled report when I traded it in and offered me 1500 less for trade in due to carfax report. I went to three dealers and all three did the same thing. It is was fixed then it should not have been like this.

  • JustinTyme avatar JustinTyme Posted: 9/3/2013 1:57pm PDT

    There is a claim for that. It's called a "diminished value" claim. Insurance companies don't tell people this to keep from having to pay. 6 months ago a lady hit my car in Walmart parking lot. At the time of the accident it had a clean Carfax. Alongside the insurance claim I filed a diminished value claim for the depreciation due to the now bad Carfax and got an extra $800.00 back. Insurance companies DO NOT volunteer this information. It is up to the consumer to demand they file the claim, and they have to do it if you ask.

    "the more ya know"

  • fb_100001407857412 avatar Michael Posted: 7/1/2013 11:27am PDT

    Carfax does not garuentee accuracy, because they know they have no way to verify the information. My moms minivan is 19 years old, she bought it new. But carfax says the van has had 4 owners, and was totaled in 2001. It does not even show my mom as being an owner of the van.

    As a result, most of the dealerships won't even take the van in on trade, and the ones that will offer her 100$. And yes she has a copy of the original bill of sale, all her maintenance records, all of her registration records, and insurance history.

    Carfax, is wrong, and does not care who they hurt in the process of making money.

  • fb_1355865658 avatar John Posted: 8/7/2013 8:28pm PDT

    I would think that like any consumer reporting agency, by law you're entitled to dispute inaccurate information. Contact CarFax, tell them your story, and find out how you can correct the inaccuracy.

  • fb_100000037729078 avatar fb_100000037729078 Posted: 7/1/2013 12:21pm PDT

    Carfax reports are only as good as the data reported to them. Have an single-vehicle accident, get the car repaired by a friend, and there is no record of the repair.

  • fb_10618797 avatar Christian Posted: 7/2/2013 11:47am PDT

    Always get a pre-sale inspection by an independent, experienced mechanic (with a specialty in the type of car being examined, if necessary). Never rely on the car history report, from Carfax or any other company.

  • fb_100002791615624 avatar Nate Posted: 7/3/2013 12:28pm PDT

    As someone who works at a dealership...I am glad to here CarFax is being sued. They have held dealerships hostage for far too long and given consumers (and dealers) a false sense of security. As dealers, we are often forced to buy a CarFax report and we have to take it in good faith that it is accurate. Most of us don't want damaged goods on our lot any more than you want damaged goods in your driveway. Unfortunately, when a CarFax turns out to be inaccurate, we end up taking the heat and not CarFax. From my experience...when buying a used car, have it inspected by a professional. If you want a report...get an Autocheck Report. While not always accurate, they are way more accurate than the fraud known has Car(some of the)Fax.

  • fb_1355865658 avatar John Posted: 8/7/2013 8:30pm PDT

    As a car dealer, I would presume that you have a competent mechanic on staff as well.... Therefore, you DO NOT have to take it in good faith that the CarFax report is accurate... In fact, you're a fool to presume that it is accurate.... If anything, you should presume it is NOT 100% accurate, and that there may be issues not disclosed on the CarFax. You can conduct your own inspection of the vehicle and confirm if there was accident damage or not.

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/27/2013 2:52am PDT

    John, I meant to give you a thumbs-up. Sorry. But I agree with you. Car dealers aren't naive--and they're certainly not innocent. They know exactly what they're getting, but are hoping consumers don't so the dealer can get as large a profit as possible.

  • carplex avatar carplex Posted: 7/10/2013 12:10pm PDT

    I can relate my own experience. My daughter spun out on some ice and the insurance company totaled the car.
    Subsequently (say, a year later) I was researching cars and I put in the VIN of this car, and found that it was registered in another state and there was no reference to accident nor was there a reference to a 'salvage' title.
    In another case, a dealer gave me a CARFAX for a recent year low mileage car. The records showed that it lived its entire life in one state, only to appear as having been suddenly titled in Michigan. Some states are not required to indicate 'salvage' on their car titles. In fact I learned that there are 17 such states. Do you think Michigan is one

  • fb_100000142634841 avatar fb_100000142634841 Posted: 7/21/2013 7:34am PDT

    The used car dealer that bought the damaged car at an auction with a bent frame... very cheap...He is certainly not going to tell you...so don't ask him a silly question.

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/27/2013 2:56am PDT

    Terry, I like your advice. Just don't ask dealers questions. If you see the car and with limited expertise determine you're interested in it, take it to a mechanic or two for a thorough inspection. Most of the cars I've ever taken to get an inspection have failed the inspection in a big way, despite having "clean" CarFaxes.

  • fb_100001915114053 avatar fb_100001915114053 Posted: 8/30/2013 3:04am PDT

    What about us as consumers! My car fax said the car was perfect but I found out it was totaled and was never reported, now I have so many problems with this car that the dealer won't fix anything on it!!!!!

  • bagginit72 avatar bagginit72 Posted: 9/3/2013 1:21pm PDT

    They mention in their disclaimer that accidents which are claimed or reported will sho up. If someone pays for the repair out of pocket, who's to know. Buyer beware. Have your car inspected by someone who knows what they are looking at. If they refuse, there's an obvious problem.

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/27/2013 2:59am PDT

    I've also run into dealers who begrudgingly allow you to take the used vehicle for a pre-purchase inspection, but only to mechanics very close-by. Can we say "conflict of interests"?

  • fb_1239877070 avatar fb_1239877070 Posted: 10/14/2013 7:37pm PDT

    Well if the car dealers where honest to begin with, there would be no need. I bought a vehicle form a local dealer & did not know it had a branded title until I ran a Carfax on it. With the title being branded it was worth much less than the same vehicle with a clean title. The dealer had not even disclosed the branding to the finance company.

  • bouledoux1 avatar bouledoux1 Posted: 4/27/2013 5:08am PDT

    The solution to this "Non-Problem" is simply to provide the CarFax data to the inquiring customer if requested, but make them aware that the report is NOT free and that they must pay you for your cost to provide it. It is NOT logical that the dealer should have to "Give" this service for free. I'd have no reluctance at all to collect my costs from anyone seeking what is, after all, a service for which people deserve compensation to provide. Non-Problem solved simply. No need for courts and lawyers to become involved.

  • fb_100000311965152 avatar fb_100000311965152 Posted: 4/30/2013 7:59am PDT

    Right on! Somebody willing to shell out five figures for a used vehicle can probably cover an additional $16.95 for the added peace of mind - less than half the cost of one tank of fuel. Consumers and dealers when negotiating are going to have up to $2K in swing room on the final price depending on the vehicle so this whining about a twenty-dollar bill is hilarious.

    Finally, dealers make far more money off used vehicles than new anyway so they should be grateful they have vehicles consumers are willing to part with below cost and buyers willing to provide an already decent profit margin for them (up to 10% of more) at sale time.

  • DukeMontross avatar DukeMontross Posted: 5/12/2013 9:23am PDT

    Unless you figure that the average buyer looks at far more than 1 used vehicle before they buy, so if you have it narrowed down to say 3, you will have looked a several more Car Fax's BEFORE you've made your decision. And as far as your percentages & $ amounts of mark up you could be right OR wrong, since they all are from different sources with different costs. If I'm selling a vehicle at the internet price that's already discounted, I certainly don't have $2k or 10% left in the deal. They are typically the "Sell It Now" prices we list, not the "lets throw a # out there & hope somebody responds" price.

    Oh, by the way...The phrase "Buyers are liars" is far more true now than ever.

  • Bankerdanny avatar Bankerdanny Posted: 10/11/2013 2:29pm PDT

    I think that is pre-internet pricing strategies. When I was a car salesman in 1991 we had a $2k cushion built into the price. But in today's world o on-line princing guides, Cars.com, CarMax, Craigslist, etc. Price shopping is too easy and margins on used cars have shrunk.

  • agentxyz avatar agentxyz Posted: 5/8/2013 12:28pm PDT

    Yes and your car dealership will be out of business in no time

  • Smiles avatar Smiles Posted: 6/26/2013 12:14pm PDT

    Montross sells more cars then any other dealer in the state

  • potter8365 avatar potter8365 Posted: 5/9/2013 10:50am PDT

    You are clearly a moron with no common sense, all the consumer has to do is go to another dealer willing to offer a car fax report at no cost to the consumer DUHHHHHHHHHHHH F**Kin Idiot

  • fb_100001372476611 avatar Sarah Posted: 5/11/2013 7:51pm PDT

    Your friends think you're classy don't they?

  • oldmanriver avatar oldmanriver Posted: 6/27/2013 5:40pm PDT

    Mr Pooter. Congratulations!!! You have won first prize in the stupidest reply of the day.You will be awarded a large can of cleaner and deodorizer to help clear the S**** from your so-called brain.
    GFY and have a nice day you idiot.

  • fb_1477046339 avatar George Posted: 7/1/2013 2:09pm PDT

    Based on your comment, you don't exactly sound to intelligent.

  • PapaRoach avatar PapaRoach Posted: 7/2/2013 12:52am PDT

    says the genius who misspelled "too" :facepalm:

  • merv avatar merv Posted: 5/4/2013 8:25pm PDT

    I looked into a car a few years ago. Carfax came up with issues found. When I looked into it, the issues found were that the car was registered! Total rip off. A car I sold I had a standard service. They showed it as "Major engine work performed". They are a rip off!

  • worldchamp avatar worldchamp Posted: 5/13/2013 2:18am PDT

    Just make the price of the CarFax part of the doc. fee that most people pay when purchasing a vehicle. In Michigan a dealer can charge up to $190.00 for the doc. fee. If people would just say they didn't want to pay the doc. fee you wouldn't have to pay it. Believe it or not, it is negotiable.

  • Smiles avatar Smiles Posted: 6/26/2013 12:21pm PDT

    not in this state it isn't

  • fb_100000227942402 avatar Tommy Posted: 6/19/2013 12:08am PDT

    Used car dealers have been ripping of consumers forever and providing a carfax is one step in the right direction to protect the buyers getting ripped off. Is carfax prefect NO but its at least worth a try. I have used carfax in my last three car purchases and one was a lease and one was totaled 2 times.

  • fb_100005445247395 avatar fb_100005445247395 Posted: 6/20/2013 9:53am PDT

    Great idea but not without many many issues! Have a friend, got rear ended at stop light. Found out from police on seen that license was suspended. Accident report written and noted car was towed. Care was towed do to license issue not accident, however, carfax only states car being towed, no mention to why, so it looks like an accident and car was towed do to accident. Immediate loss of money. The only damage was bumper had a scuff from front vanity cover. Barely noticeable.

  • king522 avatar king522 Posted: 6/23/2013 8:39pm PDT

    I was a former car salesman,people need to stop beating up carfax!They can only report what is reported to them,they don't physically inspect every vehicle! Common sense dictates you to have a mechanic review any used vehicle before purchasing.Carfax may know of other issues and is worth the cost if the dealer does not provide for free!
    Car dealers need to stop crying about the cost of a carfax for its customers, its a cost of doing business and shows some integrity. Secondly, the most profit in selling vehicles, is in used cars! Consumers need to use the two tools available before purchasing any used vehicle, because the laws in most states apply the "as is clause",so if you don't gather all information about the vehicle,your simply stuck

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/27/2013 1:48am PDT

    Wallace, I wish more care salesmen believed it is "common sense" to have a mechanic review any used vehicle before purchasing.

  • fb_1139420744 avatar fb_1139420744 Posted: 6/25/2013 1:56am PDT

    Carfax sucks. And, so does everyone that reports accidents to them: my insurance company, your insurance company, the police, and body shops. Every accident I have been in, with the exception of one, was not my fault. Insurance companies will pay you only to get your car repaired back to it's original working condition. That would be fine with me, if they didn't turn around and sell Carfax a notification that my car was in an accident and how much the damages were. And now my car is worth less. Shouldn't the at-fault driver's insurance company make up for that loss in value to my car? And, pay me the money Carfax paid them? And, they wonder why people file false injury claims to get a pain and suffering payout.

  • jjpelzel61 avatar jjpelzel61 Posted: 6/26/2013 6:13am PDT

    your ins company sucks. I backed into a tree noones fault but my own and ins fixed it back to the way it way.

  • jjpelzel61 avatar jjpelzel61 Posted: 6/26/2013 6:14am PDT

    back to original working cond original being the key word did u think they would restore your whole car?
    You wreck the left side u expect them to fix the right side also?

  • JustinTyme avatar JustinTyme Posted: 9/3/2013 1:57pm PDT

    There is a claim for that. It's called a "diminished value" claim. Insurance companies don't tell people this to keep from having to pay. 6 months ago a lady hit my car in Walmart parking lot. At the time of the accident it had a clean Carfax. Alongside the insurance claim I filed a diminished value claim for the depreciation due to the now bad Carfax and got an extra $800.00 back. Insurance companies DO NOT volunteer this information. It is up to the consumer to demand they file the claim, and they have to do it if you ask.

    "the more ya know"

  • fb_100005258142855 avatar fb_100005258142855 Posted: 7/5/2013 10:36am PDT

    Carfax has been a Godsend for me.

    I passed up a totaled Mustang that had been half axxed repaired because of it.

    Plus there have been numerous used cars and some dealers who seem to thrive on cars they buy cheap with lots of problems they try to stick to the public,that now I can simply refuse to do business with.

    I hope Carfax countersues all the dealerships involved for half a billion dollars.


  • fb_1591896151 avatar Bill Posted: 9/1/2013 11:57am PDT

    Says a carfaux employee.

  • fb_100000597474507 avatar fb_100000597474507 Posted: 9/1/2013 10:26am PDT

    Its just a bunch of dealers trying to fight carfax because they sell junk , thats all this is they probably won't win this

  • fb_1825604707 avatar fb_1825604707 Posted: 6/22/2013 4:48pm PDT

    car fax is useless. i'v cut Mercedes cars in half with the blessings of ins. co's cuz the ticket was only 60, 000 $, not even half the value. Never got "totaled" cuz its all about percentages of values... and your little Honda got "totaled" cuz somedody caved in the bumper. You all just sheeple... dummies even pay for it with pride !! ha ha

    "totaled" Honda better deal than a chopped Mercedes with clean carfax

  • crawdoogie avatar crawdoogie Posted: 10/1/2013 10:34am PDT

    I recently sold my dearly departed father's Mustang and out of curiosity spent the $40 to see what Carfax had on the car.
    When I opened the Carfax file it was spotless, not a single bad incident, a virgin if you will. "Fantastic!", I thought to myself. Even better was the fact that dad had several "incidents" that I thought for sure would be on the Carfax. Like a little curb hopping that resulted in a facefull of airbag and some extensive frame work that plus a few others was claimed on his AARP insurance.
    Every potential buyer that looked asked for the Carfax, and after a quick look at it were satisfied that the car was in perfect condition. It sold within a week.
    Thanks Carfax for helping me to get top dollar!
    Carfax..what a racket..

  • cleanblackbook avatar cleanblackbook Posted: 10/7/2013 2:57pm PDT

    Most of the time one owner cars or older cars don't show insurance pay offs for accidents, in other words never make the DMV that's why they don't show up on Car Fax! I agree with the lawsuit, let the buyer have the car checked out and kick the first lying car salesman in the a...If they don't know what they are selling they shouldn't be in the business.

  • fb_100001927336223 avatar Carl Posted: 10/21/2013 8:25pm PDT

    So this is what someone with no life does with their time.....hmmmmmm

  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/27/2013 3:06am PDT

    You're reveling in having withheld information you know others would have found valuable? Well, just proves car dealers aren't the only duplicitous "salesmen." And we wonder what nurtures our culture of distrust.

  • fb_100001927336223 avatar Carl Posted: 10/21/2013 8:24pm PDT

    Lay off the really mind altering substances, used car dealers are guilty of much, but you're in "alice in wonderland" territory of mentally deficient, to suggest this is common. Perhaps you can't comprehend what liberal politics has actually done to the value of the few dollars you earn.

  • fb_100005661674548 avatar fb_100005661674548 Posted: 7/1/2013 10:49am PDT

    boo hoo. shady car dealers have been called to the carpet and cant lie and sell bad cars anymore!

    carfax saved me a ton of trouble with a couple of used cars for myself.

  • diablo135 avatar diablo135 Posted: 5/29/2013 11:51am PDT

    Why are you guys all discussing the merits of the CarFax service? This is not what the article is about. The article is about a bunch of babies who are jealous of a company that found a feasible and legal business model . Now they want in on the money.

  • fb_790285220 avatar Eric Posted: 6/14/2013 4:01pm PDT

    Carfax isn't perfect. I bought a Toyota with one previous owner - the dealership I bought the car from. It was used as a rental car and had crash damage to the rear bumper. It was only mentioned by the mechanic I had do an independent inspection; not Carfax. Doubtful that this was reported to the police and the damage was passable, so I bought it. That Corolla was great. Ironically, it was totalled seven years later due to a rear-end crash.

  • fb_1211474249 avatar Dinanath Posted: 6/18/2013 10:31pm PDT


  • hgan avatar hgan Posted: 6/25/2013 9:57am PDT

    I bought a used car that was owned by a wealthy person and I discovered later surfing through the service records and calling up all the dealerships that had their hands on that he had paid cash to fix it up. Even paint jobs after dings and dents by pros go unnoticed unless you take it to a very good mech. These things never show up on Carfax. Carfax is something that one should not completely hinge on, it is just a pointer to typical maintenance items by the dealership.

  • hgan avatar hgan Posted: 6/25/2013 10:03am PDT

    To add more icing to the cake, the dealership told me that they "only rely on Carfax" for used cars and since it was not on that, they could not help me with anything. It is just not Carfax that should be blamed in that case. Moreover there is a matter of missing integrity between many moving parts in the auto industry that must be fixed.

  • jjpelzel61 avatar jjpelzel61 Posted: 6/26/2013 6:10am PDT

    I used car fax one time and it worked for me. And I will use it again, I found the vehicle I was interested in went home paid what ever it was like maybe 13 bucks ran it off myself.

  • fb_100004547051763 avatar fb_100004547051763 Posted: 7/4/2013 8:27pm PDT

    Carfax is inaccurate in more than one way. My car which I bought brand new got stolen once and the dash was ripped apart. Totel insurance cost to repair: $6000. Carfax or any other report had no mention of this. However carfax reported that the odometer on my car has been fudged. Now why the heck would I (The original owner of the car) fudge the odometer and tell anyone about it? Carfax is useless if you ask me. Do you own checks. Even those $40 used car checks at a mechanic are useless.

  • byker31 avatar byker31 Posted: 7/26/2013 11:08am PDT

    Most Dealers have their own "in house" version of a history report, and will tell you its a car fax. This is really about dealers losing money because car fax is killing deals. Make sure the report they are giving you is actually CAR FAX and not their own FAKE history report, because its these FAKE history reports that are hiding information that may scare off customers

  • Jomar  avatar Jomar Posted: 7/29/2013 11:56am PDT

    I believe that individuals are relying to heavily on Carfax as a way to get important information for one vehicle. It is important to gather information from numerous resources to help make an informative decisions, especially one, that would cost you thousands of dollars. Carfax is advertised and marketed extremely well to the general public as being reliable. However, it is up to the buyer to be informed about the item they are buying. A car is a great investment and shouldn't be based on one area of research. Do your own research and use multiple sites and areas of discovery. However, the public always find ways to take the easy way out

  • mschultz1 avatar mschultz1 Posted: 7/29/2013 2:54pm PDT


  • fb_100002169106791 avatar Larry Posted: 9/1/2013 3:05pm PDT


  • fb_100006661481085 avatar fb_100006661481085 Posted: 10/27/2013 2:58am PDT

    A good way to spot a "fool" is to look for (or listen for) the person calling other people fools.

  • fb_1819817069 avatar fb_1819817069 Posted: 8/2/2013 6:56pm PDT

    Car Fax is wrong an awful lot also...I gave a car to my son and then when he finally went to trade it in...they told him that car fax said it had been totaled...which is a lie.

  • Felton10 avatar Felton10 Posted: 8/30/2013 7:25am PDT

    CarFax is a joke & a ripoff. Traded in my 2008 car to the dealer which repaired it when I hit an animal to the tune of 3,500 4 monnts before. When I saw the car online in their used car section & looked at the CarFax Report no mention was made of the accident or repair. The only thing it said on the date the accident was that it was in for routine maintenace & had the front end aligned.

    When I e-mailed CarFax they said that the dealer was only obligated to report routine maintenace not accidents. But they said I could report it without giving my name-I would only be listed as previous owner and as a one owner car-yeh-that is definitely secret.

    I lowered my $ trade expectations thinking they would have to disclose to possible buyers.

  • Karl_Icon avatar Karl_Icon Posted: 8/31/2013 10:59pm PDT

    I purchased a carfax report in 2006 before buying a used vehicle. I used a one-time email address of "carfax@my domain name.com and later received junkmail directed to that email address that was only used once. They obviously sold or gave my email address to others. I don't believe a reputable company would behave in this way, and there is no way I'll ever trust them again.

  • fb_100002169106791 avatar Larry Posted: 9/1/2013 3:01pm PDT


  • fb_100002169106791 avatar Larry Posted: 9/1/2013 3:03pm PDT


  • bagginit72 avatar bagginit72 Posted: 9/3/2013 1:18pm PDT

    If you can spin an ODOMETER, the car is very old and who cares? This isnt 1960 anymore. Almost all Odometers are digital and very sophisticated technology would be required to change the count.

  • bagginit72 avatar bagginit72 Posted: 9/3/2013 1:17pm PDT

    I used to think Carfax was the gospel. My recent purchase of a 1999 Acura from a local dealer didnt show that the whole roof and rear had been painted.It didnt explain why the drivers door had alignment issues and was missing the VIN # on it.All the other "bolt on" panels had factory Honda VIN tags.On the flip side, my brand new Jetta TDI showed paint anomalys when I sold it to a used car dealer. I bought this car new at the same dealer a few years before the Acura. I NEVER painted that car. I did fall for the biggest scam in the book, though. They said my ordered car was "accidentally" sold" and it would take a couple weeks extra to find another one. They meant,it got hit and was being fixed. Carfax couldnt help with that! Buyer beware.

  • fb_760985342 avatar fb_760985342 Posted: 9/4/2013 7:08am PDT

    Cry and moan all you want about CARFAX, but they can't have every single bit of information on every single car.

    You also cannot rely on just a car fax. When I buy a used car I grab multiple reports (CAR FAX, Auto Nation and a few others) I also inspect the vehicle myself, and I don't mean kicking the tires. I look down the body, under the hood and request the dealer put it on a lift so I can look under it.

    I am not a mechanic by trade but know enough to look at what may or may not be a concern.

    Just because a car was in an accident doesn't mean it is not a good car, it just means you have to take the good with the bad. You drive it, look at it, and bargain with the dealer.

    Cars with severe frame damage you should avoid!

  • michaelmdusa avatar michaelmdusa Posted: 9/12/2013 11:59am PDT

    Carfax is a rip-off in that flood damaged cars, wrecked and totaled cars escape their oversight, and then they sit back with the 3 Monkeys See no evil, Hear no evil, Speak no evil, while consumers who rely on their TV ads of heavenly infallibility get stuck with POS's. Insurance companies who resell vehicles with salvaged titles are the worst offenders and Carfax refuses to police the industry. I hope Carfax gets thrown into bankruptcy!! The best way to buy a used or pre-owned car is to do what Ronald Reagan said about dealing with the Soviet Union over their claim that they were dismantling their nuclear program under SALTII. TRUST....BUT VERIFY!!!

  • fb_1406355649 avatar Lydia Posted: 9/19/2013 3:27pm PDT

    Years ago when I was shopping for a car I subscribed to Carfax to get info on the cars I was looking at. I don't recall if it was for a set number of reports or a set period of time. The car I ended up getting had low miles, two prior owners in my state. The second owner used it as a motor home tag-along and put very few miles on it. It was a wonderful little car, in great condition when I bought it and served me well.
    Carfax is a great service, and I think the consumer should be the one to purchase the Carfax service as I did. I'm about to buy another pre-owned car and will use Carfax and other services.

  • fb_100003869572658 avatar fb_100003869572658 Posted: 9/20/2013 10:39am PDT

    Having used the Carfax information regularly with my vehicle purchases, it is only one source of information. As with any used vehicle, an inspection by a mechanic of my choosing is the best source of assurance before investing thousands of dollars on any used car. The paperwork in each Carfax report comes with the disclaimer mentioned in this report. As for believing anything I hear in a television commercial, I got wise to that a long time ago.

  • fb_1607993103 avatar Chris Posted: 9/23/2013 12:55pm PDT

    I thought the free market could do no wrong? We wouldn't want the government interfering in private contracts right? RIGHT America? Ohh....

  • fb_100000702514686 avatar Dalton Posted: 9/23/2013 6:35pm PDT

    I have been in the car business for over 12 years. My experience with customers for the most part has been pretty much the same. I can assure you that the addage of "buyers are liars" is true probably because customers have been conditioned to believe that dealers and salespeople are liars and thats its ok to lie to them. I am not discounting the fact that there are a lot of shady dealers out there. Carfax is just as much an advantage to the dealership as it is to the public. If your trade has a negative Carfax or Autocheck, you will lose negotiating power because of it. concerned buying the vehicle? I reccomend taking it to a professional body shop. They can spot in minutes if work has been done and if it was done right or not.

  • fb_100000702514686 avatar Dalton Posted: 9/23/2013 6:44pm PDT

    Seriously. If you want to know how good Carfax really is, look up how many times they have actually done their little buy back guarantee. In 12 years , I have never seen them do it once nor have I ever heard of them ever doing it. Not saying they have never done it but with millions of cars and reports out there, you would almost have to think there was many more than one incident. Just saying.

  • fb_1181119131 avatar Robert Posted: 10/2/2013 4:34pm PDT

    The fact that all these dealers hate Carfax tells you Carfax is doing something right. The dealers hate the idea that consumers have an advocate that is not part of the dealer system.

  • cleanblackbook avatar cleanblackbook Posted: 10/7/2013 2:46pm PDT

    my friend received a check for 4400.00 for hail damage on 2007 mercury and another claim for rear end damage for 500.00, neither showed up on the cf, what's right about that?

  • cleanblackbook avatar cleanblackbook Posted: 10/7/2013 2:39pm PDT

    In the car business 23 years as a wholesaler, sorry we don't live in a perfect world...

  • barney avatar barney Posted: 10/14/2013 10:06am PDT

    Car fax is a long way from perfect, however it does make some attempt at leveling the playing field between used car buyers and sellers.
    Sellers of used cars would hate it even if it cost them nothing to provide. There is not a car dealer worth his or her salt that can not make more money selling used cars as opposed to new cars, and all of them much prefer the slogan buyer beware rather than the slogan show me the carfax.

  • fb_100003781264262 avatar Steve Posted: 10/20/2013 3:19am PDT

    Carfax is a total waste
    My car had the rear bumper repainted for a minor scratch and they have it in their system as a MAJOR front end collision
    I tried calling them but you get no where
    If i lose money on the sale of my car i plan on suing them

  • fb_100002108357283 avatar Marc Posted: 10/21/2013 11:25am PDT

    So you have a customer looking at a used car, has narrowed the choice down to maybe two or three: Wouldn't it make sense for the dealer to charge maybe a nominal $10 for a (each) Carfax report, and tell the customer the cost for the (relevant) report will be deducted from the purchase price?

    Is policy this is adopted by a sizable consortium of used car dealers and used car departments of new car dealers, it will be a win-win for everyone involved.

  • fb_508249458 avatar fb_508249458 Posted: 10/24/2013 8:41pm PDT

    Not for nothing...but what prevents an individual from running their own investigative deal on a used car? I mean, the exclusivity only prevents the dealership in question from using competitive sites for reports - but what stops the buyer? It is no different than a pre-purchase inspection by a mechanic.

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  • fb_100005782540362 avatar Nghệ Thuật Posted: 1/29/2014 8:06am PST

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  • fb_100001387026868 avatar Kate Posted: 5/26/2014 8:52pm PDT

    It's time to stop the monopoly, consumers should be given cheaper options. Vinaudit is one of the newcomers and I can get a $5 report from them using this discount link

  • fb_100001387026868 avatar Kate Posted: 6/9/2014 10:08pm PDT

    Carfax is ridiculously expensive. I got my reports from VinAudit.
    I used this coupon link and paid only $4.99 per report

  • fb_100008239144985 avatar Joey Posted: 8/21/2014 10:40pm PDT

    Carfax is the most popular but also the most expensive. You can use cheap alternatives like http://bit.ly/CHEAPCARFAX. It costs $5 but the information is just as good.