• steelersd avatar steelersd Posted: 8/8/2011 8:06pm PDT

    (continued) MT also couldn't get recalled Priuses' brakes to fail or cause unintended accel no matter how hard they tried. NASA cleared Toyota of electromechanical issues as well. So, the evidence is pretty much in favor of Toyota, and even given certain quality issues, the way in which the media handled the recalls was not commensurate with reality, and so it's not appropriate for Ernst to bring up the issue of Toyota's reputation casually without at least mentioning that the media itself might have had something to do with damaging said reputation. Given that Toyota garnered 7 individual dependability awards from JD Power this year, it's clear that the perception of serious quality issues is just that--a perception, and not reality

  • fb_1491948054 avatar Kurt Posted: 8/9/2011 4:41am PDT

    @steelersd, nothing in my article was critical of Toyota, and I've defended the automaker extensively on the multiple sites I contribute to since the very beginning of the whole "unintended acceleration" fiasco. I'm also a Toyota owner, and my 2008 Toyota FJ Cruiser has been trouble-free since purchase.

  • steelersd avatar steelersd Posted: 8/8/2011 8:03pm PDT

    You bring up Toyota trying to restore its reputation, but part of the reason it has had to restore its rep is because of articles like yours that take the issue at face value. Talking about the recalls without also asking whether they were overblown by the media implies the general media's treatment was accurate--which it wasn't. The auto press was much fairer: Car and Driver recently did a 'Final analysis' spread in June 2011, citing research by the NHTSA, NASA and DOT that vindicated Toyota. Ed Wallace of Businessweek called for the media to apologize to Toyota for damaging its reputation. Motor Trend said that Toyota's brake-stop system was "unnecessary" given the overblown issue with sticking accelerators.