• fb_1224815454 avatar Jim Posted: 10/11/2011 11:21am PDT

    When Ford sells a new car with Sync or My Touch, they should offer a class for the technically challenged folks who buy (or before they buy) the cars taught by competent people since the sales folks don't know anything about these new interfaces. It would be far less expensive than trying to change what is available.

  • fb_1491948054 avatar Kurt Posted: 10/11/2011 12:11pm PDT

    @Jim, Ford does exactly that now, but it took them a while to realize it was necessary.

  • Carmine Posted: 6/7/2011 6:05am PDT

    I'm glad I'm not the only person aware of CR's early commie history, and as mentioned, why should anyone care what a consumer magazine who can't be bothered to test products says (Toyota).
    Why does no one ever mention CR's survey's, which are only sent to its own subscribers? How large is the sample size for a car like the Chrysler Sebring vs. Toyota Camry? The smaller the sample size, the more suspect the data. It's like a political survey that asks questions about Obama that was only sent to Democrat households... Likely to be biased!

  • Mark Behr Posted: 6/5/2011 6:27pm PDT

    Sounds like there should be a CR Report on CR themselves?

  • Kurt Posted: 6/5/2011 6:07am PDT

    @rickmyers, I drive somewhere around 60 press fleet vehicles each year, and I'm with your neighbor in regards to Ford's Sync / MyFordTouch systems. Color coding is a great way to distinguish phone commands from navigation commands, audio commands and general information. I've never had a blank screen in a Ford vehicle, so my own experience differs from that of CR.
    Also congrats on your new Durango - I drove a Durango Citadel a few months back and was suitably impressed. Dodge is definitely making an effort to improve product quality, and the new Durango is a prime example.

  • rickmyers Posted: 6/4/2011 5:18pm PDT

    Like Michael and Jim I agree that CR evaluations are suspect and biased. I wouldn't put one ounce of credence in anything those "Paid-off Commies", say. A neighbor bought a new Explorer and is not experiencing any of the problems mentioned above and he is 60 years old. Although, I like my new Durango better than the Explorer, I find no fault with the Explorer whatsoever. Both vehicles are beautifully built, lookers and hated by those "Commies", at CR. I really don't think most intelligent people pay too much attention to them.

  • fb_1224815454 avatar Jim Posted: 6/4/2011 3:58pm PDT

    Like Michael, I find CR evaluations to be extremely suspect. I suspect that older buyers find the new technology daunting, but not the kids. Kids aren't buying many new cars these days. CR consistently downgraded Mercedes for technology issues because they didn't like the Comand System which isn't great but better than many others. Also, they devalued Mercedes because of complaints about brake dust! European cars used softer brake pads, but stopping performance is super vs others. Wash the car! CR plays to the lowest common denominator treating cars as if they are only appliances with differing levels of luxury/cost. America is very much an auto driven culture and most, save for the environmentalists, look at cars as expressions of our ego

  • Michael Posted: 6/4/2011 1:33pm PDT

    Consumer Reports admitted giving Toyota above average quality ratings in past merely based on their reputation. They didn't even test the cars. Should anybody believe a thing they have to say now?