• fb_1000311816 avatar John Posted: 10/17/2011 3:26pm PDT

    Dealer has no brochures for the 2012 Optima, the website for Kia has nothing at all for the 2012 model and refuses to allow a request for any brochure due to poor programming of the site. An attempt to contact Kia customer service via the website fails due to programming in the site. A call to Kia customer service results in a 10 minute wait to be answered and even they do not have a brochure. Nowhere can you find the official specs for the 2012 Kia. Some websites purport to have them, but they must be taken with a grain of kimchi.

    How can anyone have much faith in a company that fails so badly in communicating with the buying public? Do you really want to spend up to $30 large with a company that cannot manage a simple website? I have cas

  • fred Posted: 9/28/2010 6:07pm PDT

    Let's hope KIA addresses the seat problems.