• Lucas R Posted: 12/16/2010 7:32am PST

    Most of us are naive enough to believe that if we are honest with the insurance company, they'll bend backward to get us a fair settlement. All those "we're there for you" commercials really pay off for the insurance industry. They were not there for me, and tried to cheat me as much as they could. Can't really blame them either, as their first responsibility is to their shareholders. But I know better know. I would hire a professional from the beginning, to help file my claim properly and help me understand my policy and rights.