• fb_758114447 avatar Jamyn Posted: 9/16/2013 5:41am PDT

    Thankfully, the dealership lost their franchise license over this.

    http://www.thecarconnection.com/news/1045174_update-mazda-dealer-that-overcharged-mentally-disabled-woman-loses-franchise

  • truthful Posted: 5/10/2010 7:59pm PDT

    WOW!! The salesman should be fired!! "We didn’t do anything wrong in the case of this transaction." Come on now.. Anyone with a conscience knows that this woman was taken advantage of.

  • NomanSA avatar NomanSA Posted: 2/20/2013 8:41pm PST

    Should be fired? Ok #1 it wasn't even the salesman fault it was the owners, Sonny Bain. Please use common sense before posting this.

  • fb_758114447 avatar Jamyn Posted: 9/16/2013 5:39am PDT

    What do you mean, it wasn't the salesman's fault? Yes, it was. The salesman knows exactly what the dealer paid for the car. The salesman knows what the profit margin is. The salesman gets a percentage of the profit for every sale.

    This isn't a question of making a healthy profit - it's straight out fraud, and both the salesman and the sales manager knew what they were doing. They did it anyway.

  • Sandy Posted: 5/10/2010 6:31pm PDT

    I have been a car salesman for 30 years. I treat every customer like they were my Mom. I spend a long time with them explaining, showing, and demo driving with each customer. I treat them with utter respect, and I give them the best price that I can give. I thank them for coming in and if I sell them I send them a thank you note and I call them every month for a while to see if they are satisfied.
    I would not be doing it for 30 years if I was "scum" ~ and if Mr. Scum up top came in and spoke to me ANY different than he speaks to his medical doctor, I would speak the identical way, back to him.
    I am there to inform, assist, answer, and sell. Not to take some jack-asses verbal abuse.

  • AutoFan Posted: 5/10/2010 3:40pm PDT

    very sad stuff. hoping that "shining a light" on this may result in some kind of remedy.

  • Damien Thomas Posted: 5/10/2010 2:53pm PDT

    Sorceress, the story is true. Not all car salesmen are scum but there are a lot of bad ones.

  • Sorceress Posted: 5/10/2010 2:36pm PDT

    If this story is at least partly true it just goes to reinforce the well known adage: Car salespeople are scum. They have always been scum. And until the manufacturers take over (which will be never because dealers have spent 75 years giving campaign donations to state & provincial politicians who do their bidding), buyers will always be at the mercy of the ... scum. At least the web exposes more of the info behind the curtain so consumers can be better informed.