• Fizz Posted: 11/19/2009 8:34am PST

    Sounds like Toyota and the dealers need to get a little closer from a communication stand point so the mats are installed properly for the consumer. Also-to the dealers-are you taking consumers through the systems in the vehicles?
    They did when I bought my Lincoln MKX.

  • B-Man Posted: 11/19/2009 7:39am PST

    The famous liability case here involves the San Diego CHP Officer who crashed his loaner Lexus IS350 sedan with his family onboard, killing all four of them. His dealer incorrectly installed a floor mat from a particular Toyota SUV on top of the sedan's regular mat. It apparently got stuck up and under the car's accelerator and he couldn't stop the car. It eventually crashed and burned after hitting an SUV. He didn't think to push the car's 'Start' button for 3 seconds-that would've stopped the car's engine and he could've pulled the car out of harm's way. No doubt that's kind of tough to do when your Lexus is accelerating up to 80-90 and 100+ mph on crowded California streets, eh? His dealer should be sued up the ying-yang for this and Toyota says they're working on a solution to this, too, indeed they're not off-the-hook by any stretch of the imagination. Sad and tragic case, though.

  • Edward Posted: 11/18/2009 9:10pm PST

    Yeah, so what's the real remedy in this, and what's really been happening. And what about THE REST OF THE WORLD...where the same vehicles are sold, right? Is it just U.S. mats???

  • carwimp Posted: 11/18/2009 4:40pm PST

    another thing for the wimpy prius owners to worry about...

  • Dividend Schnabel Posted: 11/18/2009 3:10pm PST

    @toy: The permanent solution: Redesigned accelerator pedal, it would appear.
    @greedo: Dealers will throw any old shit in there that covers the floor & makes 'em lots of money. Don't have proper Toyota mats? Buy something at Pep Boys & charge $99 for "appearance package". Crooks, all of 'em.

  • greedo Posted: 11/18/2009 12:25pm PST

    This problem is really kind of farcical; how does one end up with the wrong floor mats installed from the dealer? How can it come "unsecured" if the design of the securing mechanism isn't faulty?
    Anyway, glad to see Prius owners paying attention. Now if only we could get them to do it in traffic :P

  • toy Posted: 11/18/2009 12:18pm PST

    So they are developing another campaign remedy aside from zip ties?